microwave The microwave doesn't work properly, what can I do?

• The microwave makes a strange noise and stops heating

In these cases, we advise you to press both the magnetron and the start button to reset the appliance.

• There are sparks in the microwave

This may be due to food residues. We therefore advise you to clean it gently with a damp sponge and a little soapy water. Allow to dry.

• The control lock is activated on the microwave oven

If the code "LOC", "L" or a lock icon is displayed, then the control lock function has been activated. To deactivate it: make sure the microwave and timer are off. Then press and hold the CANCEL button or the START button for 5 seconds. This will cause two beeps and the display of a code, either LOC, L, or a lock icon, indicating that the controls are locked. To unlock, repeat these steps again.

• The microwave does not work

The appliance does not turn on? Does it no longer heat the food? The cause may be the power supply, check the plug by unplugging and replugging and try with another appliance. If it still doesn't work. Turn off the power and try again.

On microwaves, fault codes can help to identify the problem.List of codes.

If the problem persists, contact our Cocoonr team so that we can replace the microwave.