L'agence Cocoonr vous propose à la location, au Grand-Bornand, ce bel appartement à la décoration moderne, situé dans une résidence neuve mêlant confort contemporain et charme alpin. D’une superficie de 50 m², il peut accueillir jusqu’à 4 voyageurs. Situé au 1er étage (avec ascenseur), il offre une jolie pièce à vivre lumineuse avec cuisine équipée, une chambre double avec accès au balcon, ainsi qu’une chambre cabine cosy avec lits superposés. Le ménage est inclus dans la location et du linge de qualité hôtelière 4* vous est fourni (draps, serviettes, torchons). Les lits sont préparés à votre arrivée.
Le logement se compose comme suit :
- Une pièce de vie avec coin salon (TV écran plat, enceinte Bluetooth) et espace repas convivial, accès balcon
- Une cuisine équipée : bouilloire électrique, four, micro-ondes, grille-pain, lave-vaisselle, plaques de cuisson, machine à café…
- Une chambre avec 1 lit double (140×190) avec accès direct au balcon
- Une chambre cabine (sans fenêtre) avec 1 lit superposé (2 couchages 90×190)
- Une salle de bain avec douche
- WC séparé avec machine à laver
Extérieur :
- Un balcon aménagé avec table, chaises et fauteuils, idéal pour profiter de la vue et de l’air pur.
À proximité :
L’appartement bénéficie d’un emplacement idéal, à seulement 15 minutes à pied du centre du Chinaillon. En saison, des navettes gratuites facilitent l’accès aux pistes de ski, aux sentiers de randonnée, aux circuits VTT – et même à La Clusaz !
Commerces, boulangeries, épiceries, restaurants, cinéma, patinoire et piscine se trouvent aussi bien au Chinaillon qu’au Grand-Bornand Village.
Transports :
Si vous choisissez de venir en voiture, vous pourrez vous garer sur la place de stationnement privé du logement
Pour ce qui est des autres modes de transports, voici quelques informations qui pourront vous être utiles :
Gare SNCF la plus proche : Annecy (40 km)
Aéroport le plus proche : Genève (70 km)
Gare routière : Le Grand-Bornand (7 km)
Autres remarques :
- Draps et serviettes inclus
- Wifi gratuit
- Animaux non admis
- Local à vélos
- Casier à skis privatif dans la résidence
Sur place, vous serez accueillis par l’équipe Cocoonr, agence spécialisée en locations « prêt-à-vivre », à votre écoute pour vous garantir un séjour serein.
We would have left a 5 star review, but unfortunately the expectations of staying at a 5 star apartment failed short on mainly service.
We have stayed in Grand Bornand on several occasions and always used David Gidet at Aravis who is absolutely exceptional, We originally booked this apartment through David but over the past year Cooconr have taken over bookings of this apartment.
The apartment was immaculate and exactly why we paid the extra. Denis & Family who owns the property have made it a special place with lovely fixtures and fittings, so if you do read this then it was a delight to use your property.
Cons - The apartment has a great Electric Bar B Q on the balcony but when we used it we had a very irate French owner or guest banging on our door speaking loudly in French telling us to move it, if this is problem then I suggest that this is removed. Apartment B002 It the lowest apartment on -2 floor so has many apartments above.
The electronic door key to the apartment would be great if the key code externally worked but has been locked out. Possibly by previous tenants, over usage of incorrect code. The key is ultra difficult to turn and not user friendly. The code given to use by the host was hap-hazardly and was unclear so needs attention.
Checking in wasn’t very professional, more organised chaos as everyone was arriving at the same time, we was guided to the apartment by the Host daughter who knew very little about the property or how to work the electronic door, and couldn’t even get out of the apartment after closing the door. We understand that checking in day is busy period but fell a little short especially after a continuous 19hr drive from the UK. This needs to be addressed with staggered arrival times to make this more pleasurable, I sent an email saying we were flexible on arrival times but again no reply.
During our stay I sent a message to Johanna “Host” asking if the apartment block had access to snow shovel's as we had amazing snow, which we failed to get a response. We only found out by asking another English couple if we could borrow theirs, they informed us they are located in the locker rooms.
We didn’t use the locker rooms as we had some located at the ski lifts. Maybe this information could be included in the property folder along with exactly the use of the electronic key code and bar b q restrictions if any.
In future we will hesitant to use Cooconr to book any future skiing or summer trips to Grand Bornand or throughout France.
Martin Blakey UK a résidé à Les Chalets de L'Aiguille B002 en (avis publié sur Cocoonr (direct))
Réponse de l’agence
Martin, Thank you for taking the time to share such a detailed review.
First of all, we truly appreciate your kind words about the apartment itself. Denis and his family have indeed put great care into creating a special and comfortable place, and we are very pleased to hear that you enjoyed the property, its fixtures, and its overall standard.
That said, we are sincerely sorry that the service and communication did not meet your expectations. Your feedback is extremely valuable, and we take your comments seriously.
Regarding the barbecue, we understand how uncomfortable that situation must have been. We will clarify the building regulations and ensure that any restrictions are clearly communicated in advance to avoid similar misunderstandings in the future.
Concerning the electronic key and external code access, thank you for highlighting this issue. We will have the system checked and ensure the instructions provided to guests are clear, complete, and easy to follow. We also acknowledge that the check-in experience fell short. Arrival days can indeed be busy, but this should never impact the quality of welcome our guests receive — especially after a long journey. We are reviewing our arrival procedures, including better coordination and clearer time-slot organization, to improve the overall experience.
We also apologize for the lack of response to your message during your stay. This is not the level of attentiveness we aim to provide. We will reinforce our communication processes to ensure that guest inquiries are handled promptly. Additionally, we will update the property information folder to include details about the locker rooms, snow shovels, electronic key usage, and barbecue guidelines.
We regret that your experience with the service did not reflect the high standards we strive to deliver. We hope you will consider giving us another opportunity in the future to provide the seamless and professional stay you rightfully expected.
Thank you again for your constructive feedback.
Cocoonr Agency - Le Grand-Bornand
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Soh a résidé à Les Chalets de L'Aiguille B002 en (avis publié sur Airbnb)
Réponse de l’agence