There are several reasons why a kettle may not work properly...
First, check that the kettle is connected to an electrical socket. Test it on several sockets to check that it works. If there is no power or a light that comes on, check the electrical installation in the home.
Another reason is that the safety device may be activated (a thermal circuit breaker). This safety device can remain activated after it has been switched on, which happens, for example, if you leave the kettle on without water. In this case, it is necessary to wait for the appliance to cool down before the safety device is deactivated and the kettle can heat up again.
The heating element (the resistor) is under great stress throughout the life of a kettle and can fail. If this happens, contact our Cocoonr team so that we can replace the kettle.
Dernière mise à jour le 18 novembre 2022 à 14:46